Getting seen, explained honestly — before you commit to anything.
This is the patient service guide to the Plastic Surgery & Aesthetics Medical Center at Chongqing West District Hospital. It answers the questions that come before any treatment question: which channel to book through, whether your concern is a dermatology or a surgical one, what happens in the consulting room, what to bring, how long you may wait, and what you will be given in writing afterwards.
A consultation is an assessment, not an order for treatment. Surgery may be declined, deferred, or reduced to a smaller option — and waiting times vary by surgeon and complexity.
- One clinician owns your question
- Assessment before any plan
- Written plan and estimate
- Tertiary-hospital safety net
The pathway from a first enquiry to a written plan
Every patient enters the same way, whoever they eventually see. The three steps below are the ones that decide what happens next.
Book, and say what the problem is
Tell us what has changed and how long it has been there. That single sentence decides which clinic you are booked into and how long your slot needs to be. If the concern is a changing lesion, an unhealed wound or a postoperative problem, say so at the time of booking rather than accepting a routine time.
Be assessed by the right service
The first appointment may be a short triage, because some questions belong to dermatology and some to surgery. History, examination and — where it helps — clinical photography are recorded, and you are told plainly what is and is not recommended.
Leave with the plan in writing
A plan that lives only in conversation cannot be checked later. You should leave with what was found, what is proposed, what the alternatives are, roughly what it costs, and how long you have to decide. Nothing is agreed on the day.
The people your appointment may be with
The leadership of the Plastic Surgery & Aesthetics Medical Center brings together surgical planning, plastic and reconstructive surgery, skin and laser care, and dermatology. Which of them you see depends on what your question turns out to be — and the first appointment is where that is decided.
Tongchun Mao, MD (毛彤春)
Lead Physician & Medical Reviewer · Deputy Director
Deputy Director and head of aesthetic surgery; lead physician for this service and the medical reviewer of every guide on it. Detailed facial surgery, facial rejuvenation and surgical contouring, and first consultations including second opinions and revision planning.
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Shaoliang Wang, MD (王韶亮)
Plastic Surgery · Center Director
Center Director and the surgical backstop of the team: assessment of complex and referred cases, revision of failed operations from elsewhere, excision of skin tumours, and the judgement of when a plan should not proceed. 20+ years of tertiary-hospital surgery.
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Ke He, MD (何锞)
Skin & Laser Aesthetics · Deputy Director
Deputy Director and head of skin and laser aesthetics; she sees first consultations for skin, laser and pigment concerns, and leads the laser-based scar and pigment aftercare that follows a procedure. 20+ years in laser and aesthetic dermatology.
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Yongbo Jia, MD (贾勇波)
Dermatology · Deputy Director
Deputy Director and head of dermatology; he answers the diagnostic questions — what a lesion is, why skin is inflamed, what needs removing — and manages the skin health that every later treatment depends on. Trained at the Institute of Dermatology, CAMS.
View profile →How the clinic actually works — explained honestly
These guides are the service information behind the appointment: how to book, how to tell a skin question from a surgical one, what happens at a first consultation and at a pre-operative visit, what to bring, how long you may wait and why, how to move or cancel an appointment, how to arrange an interpreter, who may come into the room with you, and what you should be given after a consultation.
How to Book an Appointment
The channels you can use to arrange an appointment at Chongqing West District Hospital, what information to have ready, how far ahead to plan, and what a booking cannot promise.
Read the guide →Choosing Which Service You Need
How to tell a dermatology question from a surgical one, why the two overlap inside a plastic surgery centre, and why the first appointment is often a short triage rather than a full plan.
Read the guide →What Happens at the First Consultation
How a first consultation is conducted at Chongqing West District Hospital: history, examination, clinical photography, and how a plan is discussed, recorded and handed to you.
Read the guide →What to Bring to Your Appointment
The records, imaging, medication list and previous operation notes that change an assessment, and what not to bring to a consultation at Chongqing West District Hospital.
Read the guide →The Pre-Operative Visit
What happens after you decide to proceed: the consent conversation, fitness checks for anaesthesia and surgery, practical preparation, and how the plan can still change.
Read the guide →Waiting Times and How the Clinic Schedules
What makes a wait longer, how clinic slots and operating lists are planned, how urgent cases are prioritised, and why an estimated waiting time is only ever an estimate.
Read the guide →We will not sell you certainty we do not have
An appointment is not a diagnosis, and a plan is not a promise. Waiting times vary by surgeon, by complexity and by season, and an estimate can move when emergencies are added to a list. A consultation fee may apply and is separate from the cost of any treatment, and an estimate for treatment is not a fixed quotation. Surgery may be declined, deferred, or reduced to a smaller option, and no outcome can be guaranteed. Our job is to help you decide well — including deciding to wait, to do less, or to do nothing.
Start with a consultation, not a decision
Reach out to arrange an assessment. We take a history, examine what concerns you, and explain honestly what can and cannot be done — including the option of waiting, or of doing nothing at all. Nothing is agreed on the day, and no plan is guaranteed until you have read it.
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